The productEverything shipping today

The whole workspace, surface by surface.

mypal. captures every call and turns it into contacts, deals, showings, and drafts. Below is every part of the product — what each one does, and what it leaves to you.

A call detail in mypal.: the briefing, recording with consent, full transcript, and a follow-up email drafted from the call, waiting for approval.

One 10-min call filed:Contact updatedDeal linkedShowing held · Sat 1 PMFollow-up drafted2 tasks filed

How it works

Every call runs the same loop.

Five things happen between hello and hang-up. You stay on the conversation; the rest is filed by the time you put the phone down.

01
Capture
Records with consent, transcribes as you talk.
02
Understand
A briefing forms: who, what they want, what's open.
03
Draft
Follow-up emails and texts, written from the call.
04
File
Contact, deal, and property update themselves.
05
Hold
Showings hit the calendar; drafts wait for review.

Calls

The call log

Every inbound and outbound call in one place — separated by speaker, processed, and filed to the deal it belongs to.

Inbound + outbound: One managed number, both directions — no second dialer to babysit.
Auto-separated by speaker: Speaker-separated transcript, searchable down to the second.
Filed to the deal: Each call links itself to the right contact and property.
Upload a call: Drop in a recording from elsewhere and it gets the same treatment.
Processed at a glance: See which calls are transcribed and acted on, which are pending.

Contacts

People

Your database, kept clean without the busywork.

De-dupe on import: Duplicate pairs flagged, then merged on matching phone and email.
Tags + saved lists: Buyers, sellers, sphere, past clients, pros — filter in a click.
Next step per person: Call, text, or email surfaced inline on every row.
Sorted by who needs you: Ranked by who's gone quiet, not just alphabetically.

Properties

Listings

Track every property from coming-soon to sold.

Full status range: Active, coming soon, under contract, in escrow, sold.
MLS + days on market: MLS number and DOM on every listing row.
List, grid, or map: Three views of the same set, one click apart.
Lists by stage: Active, coming soon, and in-escrow saved out for you.

Pipeline

Deals

Stages that advance from what was actually said on the call.

Evidence-based stages: Advanced from call evidence, not manual guesswork.
Linked to contact + property: One deal, with all of its pieces connected.
Reversible moves: Every stage change is logged and can be walked back.
Value in view: Pipeline total and per-stage counts at a glance.

MON20

Showing — Coral Gables

Brian Carlson · 10:00

TUE21

Listing review

Rachel Bishop · 1:30

WED22

Closing walk-through

Greg Sutton · 4:00

Calendar

Showings and holds, on the right calendar, routed to the right person.

Google + Outlook: Each teammate connects their own, kept two-way in sync.
No double-booking: Holds route to whoever owns the time slot.
Held from the call: A tour mentioned on a call lands as a calendar hold.
Reminders set: Follow-up reminders drop in without you typing them.

Review desk

The review desk

The gate every outgoing message passes through.

Email + SMS drafts: Written from the transcript and queued in one place.
Approve, edit, reject: Reject with a reason that sharpens the next draft.
Drafts wait for your approval: Nothing sends until you say so.
Opt-out on every text: Texts carry the opt-out, by the book (A2P 10DLC compliant).

Today

Your home base — what needs you, what's scheduled, and where the pipeline stands.

Needs-you queue: The drafts and follow-ups waiting on you, first.
Today's schedule: Showings, calls, and huddles in time order.
At a glance: Active pipeline value, drafts pending, speed-to-lead.
What mypal. noticed: The recent actions it took from your calls.

Beyond the calls

Everything else, included.

Managed phone numbers: Provisioned and maintained for you — nothing to configure by hand.
Speaker separation: Who said what, separated automatically on every call.
Recording consent: A spoken notice and tracked response, so two-party states stay covered.
Email + calendar sync: Gmail and Outlook, kept two-way.
E-signature: Send documents out for signature through DocuSign.
Contact import: Bring your book over from Follow Up Boss or kvCORE.
Built for teams: Multi-seat, with shared brokerage visibility rolling out to pilot teams.
Activity + tasks: A trail on every record and a task list that fills itself.

Works with what you already use.

TwilioGoogle CalendarGmailOutlookDocuSignFUBFollow Up BosskvCORE

04What it won't do

Four things mypal.won’t do.

Trust is the whole product. The line between what mypal. does for you and what stays yours is drawn on purpose.

01Won’t

Send anything without your say-so.

Auto-send is off by default. Every email, text, and contract draft waits in your review desk until you tap send.

02Won’t

Make a change you can’t undo.

Every stage move, field edit, and merge is logged — and reversible. Nothing happens to a deal that you can’t walk back.

03Won’t

Replace your judgment on the deal.

Negotiation, pricing, and the hard conversations stay yours. It does the legwork, not the calls you’re paid to make.

04Won’t

Train an outside model on your clients.

Your calls and records stay inside your organization. Nothing becomes training data for a generic vendor model.

See it on one of your own calls.

Point a call at mypal. and the notes, tasks, and follow-ups are filed before you’ve left the driveway.

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